FAQs

  • You will receive an email/Whatsapp message with tracking details as soon as your order is shipped.

  • Domestic orders: 3-10 days.

    International orders: Upto 4 weeks.

  • Each artwork is carefully packed to ensure safe delivery and receipt. Shipping and packaging costs are charged at actuals and will vary based on the artwork’s size and weight. We provide detailed shipping costs details to our clients post confirmation of the order.

  • We accept all major credit and debit cards, including international cards, as well as UPI for a smooth & secure transaction.

  • For any order-related enquiries, including damage, incorrect items or delays, please contact us at ask@artenblu.in within 24 hrs of delivery. Kindly include photographs clearly showing the damage or incorrect work, as well as the packaging it arrived in. We further recommend recording an unedited unboxing video for reference, if possible.

  • Ensure your artwork is displayed away from direct sunlight, humidity, and pollutants.

    We provide specific care instructions for different types of art in our Resources section (e.g., paintings, prints, sculptures). Be sure to follow the guidelines mentioned to ensure your art remains in great condition.

ABOUT YOUR ORDER

ABOUT ARTENBLU

  • Through careful assessment of aesthetics, brand identity, spatial dynamics, cultural relevance, and investment value.

  • As leading consultants, we maintain a diverse network, offering independent, unbiased selections tailored to client needs, from both within our stable of artists and beyond.

  • Artenblu provides an original β€˜Certificate of Authenticity’ for each artwork sourced and supplied by us. This is a guarantee that the artwork is an original creation by the artist. In addition, most artists sign their artworks either in the front or rear of the piece. For investment grade, high value works, we ensure authenticity through expert verification, provenance documentation, gallery and artist certifications, and due diligence on acquisitions.

  • We provide a clear assessment of project scope, artwork value, sourcing complexity, consultant fees and expenses upfront. Transparency is key. Connect with us to know more.

  • Yes, we provide market insights, valuations, and strategic resale guidance for collectors, investors and first time buyers.

  • We partner closely with interior designers and architects to align art selections with spatial design, material palettes, and thematic aesthetics for seamless integration with their projects.

Please refer our detailed Terms and Conditions, Disclaimer and Privacy Policy for further information.